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We have a simple and quick Questionnaire we ask clients to fill out to better understand and deliver project requirements. Content is the most important, which is an explanation of your brand that comes directly from your business. No one is better qualified to write about your business than the management and owner… Your core description serves as the foundation for the marketing. Of course, we can assist with writing powerful content copy for your business.
We’re easy to communicate with.. Simply send Support Ticket or Call… we’ll answer promptly.
We offer unique services that are hard to find to small businesses. Our services are reliable, and we back up what we say. In order to relieve you of the burden of managing your website while operating your business, we provide a range of integrated services. We provide cloud backups, site protections, and round-the-clock monitoring. We promise not to desert you on the internet and let you fend for yourself.
The only recurring fees are for web hosting which we bill yearly. Other recurring fees include site updates.
Please view web hosting for more information what’s included with our plans
Our work speaks for itself. All services from Marketcom requires a client review of satisfaction before work completion. In other words, our clients review their work from us frequently and completion is to their expectation. For more information, please see Service Policies.
WHAT IF I DON’T LIKE MY SERVICES?
Before any work begins, we consult with our clients to determine best course of action to deliver a satisfied assignment. We generally provide a detailed proposal to our clients outlining exactly what we envision to accomplish their project needs. Once the proposal is reviewed and the quote is accepted, we supply a mock illustrating the type of design we feel is appropriate. At that point the client supplies us their input as to if we are in line with their vision. We make adjustments or changes to meet the client’s objective if necessary. If we do not meet objectives, then the project is further reviewed and canceled if mutual agreements cannot be found.
Our rates vary per hour and up for web and graphic services depending on complexity of project, however we normally charge by the project. We require a 25-50% down payment to get most projects started. Our rates are based on our experience and expertise in our services. We work within proposed timelines for our clients and are able to offer shorter completion times due from our operating.
You can trust Marketcom to give fair and accurate rates. Every project we take on receives full analysis to amount of work required. Should the project take more time to complete, our clients are promptly notified of any fee increase.
We have a unique way of creating WordPress CMS style sites from the ground up. We understand needs of small business and try to supply best services possible. If the project requires advanced coding for specific functions, then that would fall under “special” custom services. We’ve found most small business sites function very well without high-end custom backend processes and Marketcom supplies a complete and reliable web presence for every site we create.